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Delivery Info

At Brennands most orders are despatched the same day.  We offer a range of delivery options, from free economy to premium super fast next day service, and all available options for your chosen product will be displayed when you go through the checkout process

  • All orders are despatched within 24 hours, with most orders being despatched the same day
  • For our next day delivery service, orders must be placed before 11am

Delivery Prices:

 FREE for all orders for our economy service, various upgrades are available throughout the checkout process

Summary of Main Terms and Conditions:

  • UK mainland addresses only.  Delivery rates do not cover Scottish Highlands, Islands or Ireland
  • We do not deliver internationally
  • Service is Monday to Friday and excludes weekends and bank holidays
  • A signature is required on delivery
  • We reserve the right to refuse delivery to unconfirmed addresses, and those not matching the billing details of the payment method used
  • To protect customers and prevent fraud, further verification of identity may be requested prior to despatch of order

For full terms and conditions, please visit the terms and conditions page

If you have any questions not covered above, or need any further assistance, please don't hesitate to contact us.

Tips to ensure a quick and trouble free delivery

Brennands are aware of the importance of ensuring your order arrives promptly, and there are things that you can do to help this process, so here are our top tips

  • Before confirming your order, double check that your delivery address and postcode are correct.
  • If you want delivery to a business address, please ensure that the business name is included in the address, so the couier knows where to go.
  • Always include a phone number that we can pass onto the courier or contact you on
  • If your address might be difficult to find, include a note of any special directions on your order so we can pass these to the courier
  • Make sure that you have added our email address to your list of safe email addresses, so that any tracking or important information we send reaches your inbox rather than going straight to your spam folder
  • Do check any tracking information that we send to you, so that you are aware of the progress of your delivery
  • If you have not received your order within 3 working days of despatch, and there is no information on the tracking, give us a call or send us an email so we can investigate .... couriers only hold onto orders for a few days before returning to sender, and this can create quite a delay so its better to check with us sooner rather than later.

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